File Access on a PC

For file access on the local network, mounting the drive via SMB is the most convenient solution. However, if you like to access the network drive in the same way from outside the local network, the drive has to be mounted via WebDAV. If you are using an FTP application, use the FTP connection instead.

Default Login

Username guest
Password “blank” (no password required)

Windows Explorer

Use Windows Explorer and enter \\IP, where IP stands for the IP address or type \\MAC, where MAC stands for the MAC address (all in one word) into the address field and click Enter. It will list all available folders on your network drive. To create a permanent link to your network drive, see “Mapping a Network Drive”.

You can copy files to the network drive as if it were a folder on your local drive. Depending on the bandwidth, you can also open and play the files directly. If you experience lag when accessing certain files, we recommend transferring the data to your local drive first.

When you have to access multiple folders with different passwords or have modified the settings without a computer restart, go to “Tools” and disconnect the temporary network drive first, before accessing a new folder.

Mapping a Network Drive

Mapping the network drive will allow you to create a permanent link that will be present even after restarting the computer. This permanent link provides convenient access to your network drive and can be used to store file within other applications.

If you experience problems when trying to access the shared folders, disconnect all network drives, reboot your computer, restart your network drive and then try again.

  1. Double click on My Computer, go to the Tools menu and select “Map Network Drive…”.

  2. Follow the setup wizard and fill in the path to your network drive. For SMB, when entering the IP address, also add the shared folder name (e.g. \\\public). For WebDAV, copy the internal or external URL and enter that URL (e.g. We recommend selecting the “reconnect at logon” option when you map the network drive, otherwise you will have to map it again after a restart.

  3. Once the drive has been mapped, you are able to find and access it under My Computer.

When mounting the drive on Windows XP, the system does not accept a custom port number for WebDAV. Instead, the port number 80 is used by default. Enter the URL without port number (e.g. and when accessing it remotely from outside the LAN, make sure the external port is set to port 80 (see Portal Service in Network menu) and set up port forwarding accordingly.

Disconnecting a Network Drive

When you don’t need a mapped network drive any more, we recommend disconnecting it. It is also necessary to disconnect a temporary network drive when you try to login with a new user name and password but have not restarted the computer in between.

  1. Double-click on My Computer, go to Tools and select “Disconnect Network Drive…”.

  2. Select any temporary or mapped network drives that you would like to remove and click OK.


For FTP transfers, we recommend installing and using a dedicated FTP application, which can either be a free application or a shareware program.

  1. Using Windows Explorer, type ftp:// followed by the IP address of your network drive into the address field. Add the user name and password in front of the IP address with an @ sign in between like this ftp://demo:demo@

  2. After login, you can access the available folders and transfer your files.

Files cannot be opened directly when using FTP. You always have to transfer the files to your computer first.

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